Privacy Policy

We collect the following categories of information:

Account Information: Your name, email address, and password when you register or log in via email.

Social Media Data: When you connect your social media accounts (Instagram, Facebook, LinkedIn), we access data such as page insights, engagement metrics, follower counts, post performance, and audience demographics — solely to provide our analytics services.

Usage Data: Information about how you interact with DeepSocial, including pages visited, features used, and session duration.

Technical Data: IP address, browser type, device identifiers, and cookies necessary for the platform to function.

We use your information to:

— Provide, operate, and improve the DeepSocial platform.

— Display analytics dashboards and marketing intelligence reports.

— Authenticate your identity and manage your account.

— Respond to your support requests.

— Comply with legal obligations.

We do not sell your personal data to third parties.

DeepSocial integrates with Meta Platforms (Facebook and Instagram) through the Meta Graph API. When you grant permission, we access:

— instagram_basic: Basic profile information and media from your Instagram account.

— instagram_manage_insights: Performance insights for your Instagram Business or Creator account.

— pages_show_list, pages_read_engagement: Facebook Page list and engagement data.

— public_profile, email: Your public Facebook profile and email address.

Data obtained through Meta APIs is used exclusively to generate analytics reports within DeepSocial. We do not use this data for advertising purposes or share it with unauthorized third parties. Access tokens are stored securely and are only used to fetch data on your behalf.

We use cookies and similar technologies to maintain your session, remember your preferences, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

We may share your information with:

— Service Providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, analytics), bound by confidentiality agreements.

— Legal Requirements: When required by law, court order, or to protect our rights.

We do not share your social media data with any third party beyond what is strictly necessary to deliver our service.

We retain your personal data for as long as your account is active or as needed to provide our services. Social media insights data is refreshed periodically and is not retained beyond what is necessary for the analytics features. You may request deletion of your account and associated data at any time.

Depending on your location, you may have the following rights:

— Access: Request a copy of the personal data we hold about you.

— Correction: Request correction of inaccurate data.

— Deletion: Request deletion of your personal data.

— Portability: Request your data in a portable format.

— Objection: Object to certain processing of your data.

To exercise any of these rights, contact us at the address below.

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure token storage, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

DeepSocial — Euklydia

Email: contact@deepsocial.fr

Website: https://deepsocial.fr